1. Controller Details
The data controller responsible for your personal data is:
Quozranxklexiron
Roggestraat 12, 6811 BB Arnhem, Netherlands
Telephone: +31 20 888 5031
Email: help-@quozranxklexiron.world
Website: https://quozranxklexiron.world
2. Scope and Legal Basis
This Privacy Policy explains how Quozranxklexiron ("we", "us", "our") collects, uses, stores and discloses personal data when you visit or interact with our website quozranxklexiron.world (the "Website") or place an order for our product Relaxonil.
We process personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR), the Dutch Uitvoeringswet AVG, and other applicable legislation.
Legal bases we rely on include:
- Article 6(1)(a) GDPR — your consent (e.g. marketing cookies, newsletter).
- Article 6(1)(b) GDPR — performance of a contract (e.g. order fulfilment).
- Article 6(1)(c) GDPR — compliance with a legal obligation (e.g. tax records).
- Article 6(1)(f) GDPR — our legitimate interests (e.g. fraud prevention, website security).
3. Data We Collect
We may collect the following categories of personal data:
- Identity data: first name, last name.
- Contact data: email address, telephone number, delivery address.
- Order data: products ordered, order value, order history.
- Technical data: IP address, browser type, device identifiers, pages visited, timestamps (collected via cookies and server logs).
- Communication data: messages you send us via our contact form or email.
We do not collect special categories of personal data (e.g. health data, racial origin) and do not request such information.
4. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your order | Contract (Art. 6(1)(b)) |
| Sending order confirmation and updates | Contract (Art. 6(1)(b)) |
| Responding to customer enquiries | Legitimate interest (Art. 6(1)(f)) |
| Fraud prevention and security | Legitimate interest (Art. 6(1)(f)) |
| Compliance with tax and accounting obligations | Legal obligation (Art. 6(1)(c)) |
| Website analytics (if consented) | Consent (Art. 6(1)(a)) |
| Marketing communications (if consented) | Consent (Art. 6(1)(a)) |
5. Retention Periods
We retain personal data only for as long as necessary for the purposes set out:
- Order and transaction records: 7 years (to comply with Dutch tax law — Article 52 Algemene Wet inzake Rijksbelastingen).
- Customer communication records: 2 years after the last interaction.
- Analytics data: up to 14 months (if consent given), then anonymised or deleted.
- Marketing consent records: until you withdraw consent, plus 1 year for audit purposes.
6. Sharing Your Data
We do not sell your personal data. We may share it with:
- Logistics and fulfilment partners — solely for delivering your order.
- Payment processors — to process payments securely.
- IT service providers — for website hosting and maintenance (bound by data processing agreements).
- Competent authorities — where required by law.
Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of access — request a copy of the data we hold about you.
- Right to rectification — ask us to correct inaccurate data.
- Right to erasure — request deletion of your data where no legal basis applies.
- Right to restriction — ask us to limit processing in certain circumstances.
- Right to data portability — receive your data in a structured, machine-readable format.
- Right to object — object to processing based on legitimate interests or for direct marketing.
- Right to withdraw consent — withdraw consent at any time without affecting prior processing.
To exercise your rights, contact us at help-@quozranxklexiron.world or by post at the address above. We will respond within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): autoriteitpersoonsgegevens.nl.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, use, alteration, or disclosure. All data transmissions on this website use HTTPS encryption.
9. Cookies
We use cookies and similar technologies on our Website. For full details, including the types of cookies used and how to manage your preferences, please see our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.